Reference

Privacy Policy for your prsiktoto account

Your account data, wallet checks, and lobby activity are covered here before you open an account, including how DANA, OVO, GoPay, and QRIS records are used.

DANA data useOVO record checksGoPay privacy supportQRIS scan logs
prsiktoto Privacy Policy for your prsiktoto account
CONTACT ROUTES

Three contact paths for privacy requests

Privacy questions should reach a person who can check your account record, not a public comment box.

Live chat 09:00-23:00 WIB Live chat is open 09:00-23:00 WIB. Ask for privacy help, share your username, and…
WhatsApp account help WhatsApp support can confirm privacy request intake when you message from your registered phone…
Privacy email Email [email protected] for access, change, or removal requests.
ACCOUNT CARE

Six controls behind account privacy

Privacy only works when daily account handling follows clear steps. We separate wallet checks from support replies, limit access to account records, and keep cookie choices visible on your device.

Account data

When you open an account, we store the details needed to identify your login and contact you about account security. Keep your phone number current so privacy notices reach the right person.

Wallet logs

DANA, OVO, GoPay, and QRIS records are kept with wallet reference codes, request time, and account match status. These logs help us answer disputes without exposing more data than needed.

Cookie choice

Cookies help keep sessions active and remember device preference. On Android Chrome, go to Settings > Site settings > Cookies to adjust them; on iPhone, use Settings > Safari > Advanced > Website Data.

Device security

We read device signals such as IP address, browser type, and login time to spot account access changes. If your phone is lost, contact us quickly so we can help secure the session.

Retention window

We keep account and wallet records only for as long as needed for security checks, dispute handling, and legal duties where local law permits. Old cases are removed or limited when no longer needed.

Change request

You can ask us to correct account data that is wrong or outdated. We may confirm your registered phone number and recent wallet reference before changing a record linked to your profile.

Privacy questions before you open account

Before you open your account, this FAQ explains the privacy points people ask us most: what we collect, how wallet data is handled, how cookies work, and how you can contact us. The answers are practical so you can decide what to share and how to manage your account record.

We collect the account details you enter, such as username, registered phone number, login records, device signals, and wallet references. We use this data to run access checks, answer support cases, and protect your account.

We keep wallet references so we can match your account with payment requests, check disputes, and trace support questions. The record usually includes method name, request time, status, and a reference code.

Yes, you can contact live chat, WhatsApp, or [email protected] to ask for a correction or removal check. We may verify your registered phone number before making changes tied to your account.

Cookies keep your session active and store device preference. You can adjust them in Android Chrome through Settings > Site settings > Cookies, or on iPhone through Settings > Safari > Advanced > Website Data.

We share only the data needed to process and check DANA, OVO, GoPay, or QRIS requests. We do not sell personal data, and we keep wallet sharing limited to account and transaction verification.

We keep privacy request records while a case is active and for the period needed for security checks, dispute handling, or legal duties where local law permits. After that, access is limited or removed.

Contact live chat between 09:00-23:00 WIB or message WhatsApp from your registered number if you can. We can help secure the account session and check recent device access tied to your profile.